Information about United Baristas Marketplace

How it works

Using United Baristas Marketplace to buy, sell and rent

United Baristas connects you with others baristas to buy, sell and rent coffee equipment.


Answers to Common Questions

What does it cost to join United Baristas Marketplace? 
Nothing. Signing up to United Baristas is free. 

Do I need to be a qualified barista to sign up to United Baristas Marketplace?
United Baristas Marketplace is open to all people who wish to buy, sell or rent coffee equipment - regardless of skill level or qualification. 

Are there any requirements to join United Baristas Marketplace? 
You’ll need either an email or Facebook account to join United Baristas and a bank account or a verified PayPal account or bank account to receive funds when selling or renting an item.

What does it cost to buy an item on United Baristas Marketplace? 
There are no additional charges for you to buy an item on United Baristas Marketplace. Purchase the item and proceed to make arrangements with the seller for it to be shipped or collected. 

What does it cost to sell an item on United Baristas Marketplace?
Listing an item is currently free. We have introduced the escrow service at just 2% of the transactions value (minimum £1). When a buyer purchases an item, the funds are securely held by our payment processor Stripe until the seller marks the transaction as complete, or 30 days pass. This is significantly cheaper, and better, than receiving payments via PayPal, which will be depreciated after a transition period.

What does it cost to rent an item on United Baristas Marketplace?
There are no additional charges for you to rent an item on United Baristas Marketplace. Book the item and proceed to make arrangements with the lessor for it to be shipped or collected. Please note deposits explained in the listing may apply to your booking, these are payable directly to the seller.

What does it cost to hire out an item on United Baristas Marketplace?
Listing an item is currently free. We have introduced the escrow service at just 2% of the transactions value (minimum £1). When a buyer purchases an item, the funds are securely held by our payment processor Stripe until the seller marks the transaction as complete, or 30 days pass.  This is significantly cheaper, and better, than receiving payments via PayPal, which will be depreciated after a transition period.

How do I pay for an item?
We strongly recommend that you do not pay the buyer outside of the platform (via bank transfer, for example) before receiving and checking the item. 
Good buyers should be happy to sign up to our payment services. Once they have done so, you buy or rent an item using a debit or credit card. We recommend opting for Stripe as the payment processor so that you benefit from the United Baristas escrow service. Your funds will be released to the seller once you have marked the transaction as competed.  

How do I get paid when I sell or rent an item?
When an item you listed is purchased or rented, you’ll received a confirmation email. Stripe payments are made to your bank account in around five  working days of the seller marking the transaction as completed.

VAT and other taxes
Items should be listed inclusive of any VAT. Escrow fees are inclusive of VAT, in any, and a tax invoice is available on request by contacting us.


Listing Best Practises

Accurately list and describe your item to ensure that it sells quickly and without complication. 

Follow the guidance and recommendations in the Listing an item for sale on United Baristas Marketplace article on United Baristas Help Centre.

Listings that are not of sufficient quality are not promoted on United Baristas channels and may be closed by the site's administrators.

Buyer and Seller Recourse

United Baristas offers similar protection functions to selling, buying and renting on other marketplaces.

Feedback 
Both parties to a transaction are able to provide feedback. The coffee community is well-connected, so provide the best possible service to ensure satisfactory transactions and to maintain your reputation. 

Legal
By listing at item you are making an offer, and by buying or renting an item you are entering into a binding contract. Failure to pay one the one hand or to supply the goods in the described condition on the other commonly constitutes a breach of your legal responsibilities. Precise obligations and rights depend a variety of factors including the product, its condition and whether you are acting in your own person or on behalf of a business. 

Detailed information on your legal rights and responsibilities are available at gov.uk and businesscompanion.info

United Baristas Escrow Service & PayPal
When a buyer purchases an item using the United Baristas Marketplace escrow service arranges for funds to be held by our payment processor Stripe until the the seller marks the transaction as complete or 30 days have passed. PayPal, also, provides sellers and buyers some protections and avenues of recourse for items that are misrepresented or not delivered. Specific information is available on the PayPal website.

Further information is available in the Disputes and Resolution section of United Baristas Help Centre.

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